This website was designed and managed by internet generation a computer company based in manchester, the company is run by a dan fletcher, he setup the company in 2006 after leaving fujitsu.
The company origionally started with a local pc callout support around the manchester area, this swiftly moved to cover the liverpool area too. The pc callout service to the local community can help you to reinstall windows if you are unable to youself, but there is more, they can also help you with reset windows password should you need such a service, this is the same as the forgotten windows password service. These are all examples of the things internet generation may do when comming out to visit you.
We are not just limited as you might think to windows systems, most companies do that, but we can do more. We can help you with macintosh support mostly, we typically need to help users setup printers, help they get online, as its a bit different to windows, some also have the mobile broadband dongles, these can be tricky to configure so we help people with these too. We can also help with your Ipods and Apple TV support, there are a few known issues we can help you resolve. We also do Linux systems, this is something mainly for businesses most domestic customers do not run these systems although there are a few. People who have linux will have installed it themselves and be fairly compident so we don't ever see these people although we would be happy to.
We also have a branch of the business called online computer support where we assist users remotely, we have engineers standing by till 10pm to take calls and to connect to the users computer remotely over the internet. This is very usefull technology that we hope to develop, as we can assist anyone in the world really. On a pratical level we only market this in the UK, but we have supported customers in other parts of the world with the remote online support option. The engineers are very good and know what they are doing. We can help resolve a wide varity of problems using this technique, we can resolve problems with slow computer this is often due to the software that has been installed onto the computer since it was bought, we take time to clean the computer of unnecessary software, old printer drivers for example and those gadget things that may have been installed one time but users don't know how to get rid of them. It can also be because the computer needs a virus removal or a spyware problem we can deal with all these remotely, you may also have driver issues something else we can resolve. so long as the computer can go online we can usually fix remote. Anyway I would also like to state these titles forgotten windows password and the ever most famous recover windows password and the even more popular reset windows password basically the same thing, but google likes keywords in the text and that the purpose of this document.
If you are having problems with your computer always remember the basics, reboot, do a virus check, check for downloads on the microsoft site, you could also do a disk check if you can. There are many forums and help available on the internet, but to make you aware its a bit mixed up, and much of the advise is wrong, as its written by people, many of whome are not experts and the advice is usually given with a very limited set of information so you can expect the diagnose to be wrong often its not like sitting infront of the computer itself. We have some assistance that might help you Internet Generation Knowledgebase it doesn't hurt to try anyway. If you can't find the answer you can try contacting us, or try our it support options.